HOME SOLAR POWER CUSTOMER SERVICE
Our Number One Priority: A Satisfied Customer
Every homebuilder realizes success is measured by customer satisfaction, and as your home solar power provider, American Solar stakes our reputation on this same indicator of success. Our devoted Customer Service Department recognizes the importance of responding to your customer's questions and inquires which is accomplished through superior service and communication.
Our Customer Service Department responds to services requests in an expedited manner. Unless the request requires a special order or multiple trips it is our policy to answer questions or complete service work within 48 hours of notification.
Customer Service Package
• Customer Resource CD
• 45-60 day post occupancy homeowner visit
• 10 year American Solar Energy Performance Guarantee
• Independent Customer Service Department staffed with knowledgeable solar professionals
• Training of homebuilder's Customer Service staff
Contact American Solar for information about home solar power and more, including solar power for residential homes, solar hot water, roofing, and solar electric resources.
